Category Archives: Business
*This* is how you do customer service.
With two large dogs in the Newbill household, we go through a lot of dog food. Pet Food Direct has great prices and service, and best of all, they have an auto-ship service. I was able to sign up to … Continue reading
Posted in Business, Marketing, Observations
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How we predicted and prevented a client’s shipping nightmare
One of our clients’ sites uses a shopping cart with real-time shipping calculations from the US Postal Service. The shipping module adds up the weight of the order and phones home to the USPS to ask how much it will … Continue reading
Posted in Business, Marketing
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